Regardless, these shifts tend to lead to profound and transformative differences, delivering the service and hospitality experience guests in different eras demand. One of the newest iterations is the urban resort: a boutique concept delivering an immersive experience including all the elements you might expect in a luxury resort, but in an urban environment.
Like traditional boutique hotels, the urban resort hotel tends to be smaller with customized, individualistic designs required to fit into urban spaces. To some extent, the evolution of the urban resort model has been driven by those realities, as space constraints and place-specific design limitations make removing secondary services a necessity.
Some boutique hotel properties may have a rooftop pool or a high-end fitness facility in house, but urban resorts are almost entirely dependent on neighborhood amenities and nearby entertainment options. Outsourced facilities Older generations of grand urban hotel properties had an extraordinary array of in-house amenities. Not just the restaurant and bar you might expect in similar hotels today, but signature luxury amenities swimming pools, spas and every-day conveniences shops, guest services.
There was no need to step foot outside the property. Urban resort properties eliminate as much non-revenue-generating space as possible. When amenities or services can be complemented or supplemented with local businesses or facilities, urban resorts reduce overhead and encourage guests to step outside to experience the city. Community programming Hotel owners and operators running an urban resort property should be proactive, engaging, and working with the local arts and entertainment community.
Strong ties with local artists and musicians help to reinforce the local character of the hotel, providing guests with unique experiences they would not be able to find anywhere else. This approach to building strong, local connections aligns with a strategy retailers particularly restaurants have been using to great effect.
Drinking and dining experiences Ironically, food and beverage concepts have emerged in recent years as one of the most creative and exciting ways for a hotel to drive business, build a brand, and bolster its bottom line.
Urban resort properties often make up for a limited scope of amenities by creating a signature bar or restaurant highlight. The spaces should cater to all age groups and needs to have a provision of special facilities for disabled people.
Aesthetic appeal is very essential apart from the exterior and interior design as the resort acts like a retreat for people to connect with the natural environment and enjoy their leisure time. The structure should seamlessly blend with the surrounding environment that uplifts the natural beauty of the site. The resort design depends on the landscape on a vast portion as it is effective to create an environment in and around the site.
It also helps in developing spaces of ambience and adds greenery that is usually missing in the cityscapes. Green zones in and around the building help to bind indoors and outdoors.
The structure of the resort depends on the geographic location, the materials used and the construction methods. It is vital to have a structure that respects the natural elements of the site and is not too superimposing on it. The design can use materials and local methods of construction that are sustainable and engage the local craftsmen. The resort needs to have fair connectivity with the surrounding context for easy accessibility.
There needs to be more that one way to approach the site for the evacuation of a maximum number of people during an emergency. The layout must also have different entry and exit points considering the road network around the site for easy mobility. She believes having a curious mind is advantageous to explore the unknown, it often leads to experiences which are essential in shaping perceptions.
It is the journey of becoming which fascinates her the most. Save my name, email, and website in this browser for the next time I comment. Participate Now. The young travelers who usually spend less time inside the hotel can be attracted by other activities.
Live concerts, poolside fun, fitness classes, spas, and special culinary experiences are all among the list. A thorough understanding of safety rules and the ability to stay calm in an emergency situation are both crucial. Keeping your guests safe and secure should always be your biggest concern. Make sure all sprinklers and smoke detectors are in working condition, hygiene and cleanliness are maintained in the entire hotel — especially in the kitchen — swimming pools are cleaned regularly, room service is up to date, and guests complaints are top priorities.
Communication is the most crucial skill for a hotel team. A hotel manager should train their employees to communicate to reduce errors and miscommunication.
Great communication from every team member can easily impress a guest and turn them into a loyal customer. Customers can have completely different expectations of a hotel.
By giving your hotel managers the authority to make decisions under critical situations, you empower them to accommodate your guests in a timely manner. This decision-making power gives them an opportunity to turn an unlikely situation around and earn a good reputation for the hotel, along with customer loyalty and satisfaction. To provide the best experience to your guest, be highly vigilant to every minor detail of the hotel.
0コメント